Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day. As an Engineering Manager, you will build, lead and motivate a high-performing, product-minded engineering team delivering highly complex innovative product increments for the Genesys Cloud Platform. The ideal candidate will have experience with both software engineering and people management. Responsibilities: • Recruit top talent to grow our motivated, high-performance, product-minded engineering organization • Support, invest in and develop incredible teams of talented and motivated engineers with clear expectations via practices such as 1:1s, goal setting, and constant feedback • M anage a development team of 5 engineers, balancing a fast-paced delivery schedule while ensuring resilience and quality to delight customers • Work together with the Product Manager especially on grooming and prioritizing a customer-centric product backlog • Collaborate with architects, tech leads and other stakeholders in the execution, and success of complex technical projects • Ensure business and product requirements are met in a timely manner with an exceptional quality • Cultivate a strong, transparent, and collaborative team culture with agile mindset • Remain up to date with industry standards and technological advancements that will improve the quality of your outputs and the team • Take part in hands-on development work Requirements: • 5+ years of experience as a hands-on software engineer and strength in computer science fundamentals to understand the engineering work and processes • Ability to engage, inspire and attract engineering teams. A compassionate approach to communication and a genuine interest in the success and growth of the people you work with • Hands-on experience with Python and / or Java • Experience with micro-services development and architecture • Consumer or Enterprise SaaS experience • Experience with AWS managed services and solutions • Bachelor's degree in computer science or equivalent work experience • Excellent communication skills • Focus on details and strong problem-solving skills • Excellent written and spoken English communication skills Benefits: • Stability of a multinational company and the flexibility/speed of a startup company • The warmest of welcomes: we will make sure you feel part of the Genesys team from day 1 • Keep you in the loop: Complete support and transparency from our global/local leaders • An A-team: Talented and experienced professionals you can grow professionally with • An open & inclusive community • Career development: We will support your professional growth because your goals are important to us • Flexibility: we are open to candidates being eventually office based in Budapest, remote workers long term or a mix of both, but Hungary based • Empathy: your well-being is our priority. You will have extra days off in August and October, and extra time off to volunteer to help a cause close to your heart • Cafeteria, health insurance, life insurance, learning center to improve yourself, language courses, gym, vitamin bar, company cafe with our own barista • And a fabulous new HQ from near Nyugati Railway Station at Budapest #LI-MC1 Working at Genesys AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year. A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working design

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